Delivery Information

GENERALLY


The products that are labeled 'AVAILABLE' are sent in 1-2 business days from the day of order by courier, if your order is made by 15.30 noon.


Orders placed after 15.30 noon on Friday will be executed on Monday, as it takes a working day to process them. For orders made before 15.30 noon on Friday, it is possible to deliver on Saturday at an additional charge of your choice.


In the event that a product is unavailable, we will inform you by email or by telephone of the order of your order. If any of the products are not available at the pharmacy, the waiting time may be 3 to 4 business days


The delivery of the products is done with a courier company on your next working day. For some remote locations the delivery time can be up to 2-3 business days. Deliveries are made between 9am and 5pm.


All of the following prices include VAT. Once your order has been completed, you will automatically be sent an email with the analysis of your order.


For bulk or bulk orders, it is essential to communicate with you due to the possible difference in shipping costs. In this case, we inform you of the final shipping charge and re-confirm your order.


charges


For orders over € 80.00 and up to two pounds (2kg) the shipment is FREE.


For orders of less than € 80.00 and up to two pounds (2kg):


For shipments inside and outside Athens (excluding inaccessible destinations), the charge is € 2.50


For shipments to hard-to-reach destinations the charge is 4.00 euro


For parcels over 2kg (2kg) the extra charge is 1.50euro / kg.


Delivery Saturday: Extra charge for this service is € 1.90 for each case.


REPLACEMENT CHARGES: Extra cash on delivery is 1.50 euros.


SEND IN CYPRUS, GERMANY, ALBANIA, BULGARIA


For shipping to Germany, Albania, Cyprus and Bulgaria, the charge is € 15.00 per shipment up to 2kg. For every extra pound the charge is € 5.50. Shipments are completed within 2-3 working days with a courier company.


In particular, Cyprus is also offered the option of cash on delivery. The extra charge is 5,00 euro.


SEND TO OTHER COUNTRIES OUTSIDE


Orders abroad are delivered after a phone call and after they have been paid by deposit into an account or by credit card or Paypal.


COLLECTION FROM THE SHOP


If you wish to receive your order from the Dakonto 13 Kesariani 16121 e-shop, you will be able to get your order from 09:00 to 15:30 from Monday to Friday.


A prerequisite is that you have placed your order electronically or by phone before you go to receive it. Receipts, as long as the products are available, are made the next business day of the order.


Before you go, please make sure you have received the special email in your email confirming that your order is ready for delivery.